Status
Platform status
Where every part of Fizzy stands right now. During an incident this page is updated while it is happening, and affected customers are emailed directly rather than left to find it here.
Checked by the team, last reviewed 5 August 2026. Automated monitoring is being connected; until it is, treat this page as a human report rather than a live probe.
Incident history
No incidents reported
Incidents get an entry here with what happened, who it affected, how long it lasted and what we changed afterwards. An empty history means nothing has been reported since this page went up, not that nothing will ever go wrong.
If something breaks
You keep selling.
Fizzy is offline-first. If the network or our platform is unreachable, the counter keeps recording and sealing sales locally, and everything syncs when the connection returns. Card acceptance depends on the terminal and the acquirer, so it follows Worldline's rules rather than ours.
Sales blocked right now? Email help@fizzy.fi with your outlet name and say so in the subject line. It goes to the top of the queue.
How we communicate
- ▪This page is updated during an incident, not after it
- ▪Affected customers are emailed directly
- ▪Planned maintenance is announced in advance and scheduled outside typical trading hours where possible
- ▪A follow-up note explains the cause and the fix once the incident is closed
Questions about reliability?
The Trust Center covers the architecture, and a founder will happily talk you through it.